Wireless Customers Have a Need for Speed
Contrary to conventional wisdom, Top Gun did not engender the concept of having a “need for speed.” Customer service did….
J.D. Power and Associates
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Report: Tablets Are Enjoyed More with a Positive Purchase Experience
It’s not just the tablet, but how the tablet was purchased that could impact the way users enjoy their device….
Which Smartphones Are Most Satisfying?
The new JD Power consumer satisfaction survey is out and a familiar name sits atop the list of most satisfying…
Apple Bests Competition on J.D. Power Satisfaction Survey
On Friday, J.D. Power and Associates published its latest customer satisfaction survey. And the results have got to put a…